I have the problem with several machines on the network, but there are a few that don't seem First it is always good to check the driver, but this is the latest driver and furthermore it is a network printer. They can print successfully from any other application with the ability to change any settings needed. To access the properties to set to color, change other settings, or use shortcut items for specific types of document printing.Īlso, the problem didn't exist until they installed office 2010. This is a big issue for several customers - they need If you click on the properites, change them, click ok - then before printing I click on the properties again and they have already been reset. Them to the default properties for the printer. The customer changes to color on the printer properties, but word and excel seem to ignore those settings. An example is network MFPs that are set to B/W by default. The settings in office 2010 themselves work fine, but if you try to change the printer properties they Here it is -Įver since installing office 2010 I have several end users / customers that are unable to successfully keep print settings changed in Office 2010. I've seen this problem posted other places with no real resolution presented.
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